Privacy

Introduction

Thank you for visiting Dexlyn.com. Dexlyn, provides this Privacy Notice to describe our practices regarding the collection, storage, use, disclosure, and other processing of Personal Data (defined below). By visiting, accessing, or using Dexlyn.com and associated application program interfaces or mobile applications (the “Dexlyn Platform”), you (a) acknowledge that you have the right, capacity, and authority to accept this Privacy Notice; (b) acknowledge that you have read and understand this Privacy Notice; and (c) consent to the policies and practices outlined herein. Please read this notice carefully to understand our practices.

This Privacy Notice explains what data we collect, why we collect it, how such data is used and stored, how such data may be shared by us, rights you may have, and how you can contact us about our privacy practices. If you do not wish your Personal Data (as defined below) to be used in the ways described in this Privacy Notice, you should not use the Dexlyn Platform, technologies, products, and/or functionalities offered by the Dexlyn Platform (collectively, the “Services”).

Contact Details

If you have any questions about this Privacy Notice or our data practices, please contact us at:

  • 1Email: [email protected]
  • 2Mailing Address: Dubai Silicon Oasis, DDP, Building A1,Dubai, 341041

What Personal Data We Collect and How We Collect It

Dexlyn collects, processes, and stores Personal Data via your use of the Services or where you have given your consent. This Personal Data may include contact details, copies of identification documentation provided by you or derived from publicly accessible databases, your government identification number, as well as information relating to your device or internet service (such as an IP address and a MAC number).

We collect the information you provide during the Dexlyn Platform onboarding process, which may be a completed, incomplete, or abandoned process. We also collect Personal Data when you communicate with us through customer support, subscribe to marketing communications, correspond with us by phone, email, or other communication channels, or when you conduct a transaction on the Dexlyn Platform.

We only collect the information that we actually need and which is important to us to provide services to you. Some of that is information that you proactively give us while you contact us using email, contact forms or lead generation forms and ask to acquire our services or buy something from us. We store your name and contact information like phone, social profiles, address etc., and your own project related information.

When you visit one of our websites or use our service, we automatically log some basic information like how you got to the site, where you navigated within it, your location and what features and settings you use. We use this information to improve our websites and services and to drive and serve you better while providing our services.

Sometimes we receive information indirectly. If you ask about our services through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, Facebook they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

We may actively or automatically collect, use, store, or transfer your Personal Data, which may include, without limitation, the following:

  • 1Personal Identification Information: Name, email, phone number, nationality, date of birth, address, and government identification information.
  • 2Institutional Details: Corporate legal name, corporate registration information, government identification number, proof of identity and legal existence, address, business description, and beneficial owner information.
  • 3Commercial Information: Data related to transactions conducted on the Dexlyn Platform.
  • 4Financial Information: Credit/debit card numbers and bank account information.
  • 5Correspondence Information: Communication with our Customer Support team and responses to user surveys.
  • 6Information Required by Regulatory Agencies: State and federal licensing authorities and consumer protection agencies.
  • 7Other Identifiers: Device fingerprint data, IP address, and geolocation information.

We may also collect Personal Data about you from third parties, such as electronic verification services, referrers, marketing agencies, or liquidity providers. If so, we will take reasonable steps to ensure that they are made aware of applicable privacy laws. We may also use third parties to analyze traffic on our website, which may involve the use of cookies. Information collected through such analysis is not anonymous.

We will not collect Sensitive Information about you without your consent unless an exemption or exception applies. These exemptions or exceptions include if the collection is required or authorized by law, or if it is necessary to take appropriate action in relation to suspected unlawful activity or serious misconduct. If the Personal Data we request is not provided by you, we may not be able to provide you with the benefit of our Services or meet your needs appropriately.

Accordingly, we do not give you the option of dealing with us anonymously or under a pseudonym. Furthermore, we conduct business and collect Personal Data from individuals and entities located in various jurisdictions in accordance with data protection laws. Where applicable, we are required to protect Personal Data processed in such jurisdictions in accordance with the applicable data protection laws.

Unsolicited Personal Data

We may receive unsolicited Personal Data about you. We destroy or de-identify all unsolicited Personal Data we receive unless it is relevant to the purposes stated in this Privacy Notice for collecting Personal Data. We may retain additional information we receive about you if it is combined with other information we are required or entitled to collect. If we do this, we will retain the information in the same way we hold your other Personal Data.

We use your information to provide the services you’ve requested, create and maintain your accounts. We also use it to communicate with you about the services you’re currently using, your customer support requests, new services you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.

We are required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you’ve requested from us. When that’s not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We limit access to your personal information to our employees and vendors who have a legitimate need to use it.

Who We Collect Personal Data About

The Personal Data we may collect and hold includes (but is not limited to) Personal Data about users, potential users, service providers or suppliers of the Dexlyn Platform or our Services, prospective employees, employees and contractors, and other third parties with whom we come into contact.

How We Use Your Personal Data

Dexlyn uses Personal Data to administer, deliver, improve, and personalize the Services for you and to comply with our legal and regulatory obligations. We use your Personal Data in accordance with applicable laws, for purposes including but not limited to:

  • 1Dexlyn processes Personal Data for the following purposes, based on the applicable legal basis:
  • 2Providing Services: To facilitate your use of Dexlyn’s services, enable transactions, manage accounts, and provide seamless access to the platform.
  • 3Legal and Compliance Obligations: To comply with applicable laws, regulations, and contractual obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements, and to detect and prevent unlawful activity.
  • 4Fraud Prevention and Security: To identify, investigate, and prevent fraudulent activities, unauthorized access, and security breaches, ensuring the integrity of the Dexlyn ecosystem.
  • 5Enhancing User Experience: To analyze platform usage, understand user preferences, and optimize services, features, and overall user experience.
  • 6Marketing and Promotions: To communicate with you about campaigns, promotional rewards, events, and other offers, provided you have opted in to receive such communications.
  • 7Responding to Inquiries: To address questions, feedback, and other correspondence from users through our customer service channels.
  • 8Aggregated and Statistical Analysis: To conduct aggregated data analysis, allowing Dexlyn to improve platform features and services without identifying individual users.
  • 9Other Legitimate Interests: For purposes such as audits, business analysis, risk management, resolving disputes, enforcing agreements, and protecting the rights of Dexlyn and its users.

We process your data for these purposes with your consent, where applicable, or as necessary to fulfill contractual obligations or legitimate interests.

Disclosure of Personal Data

Dexlyn may disclose your Personal Data to the following categories of recipients:

  • 1Members of our corporate group, which includes our subsidiaries, holding companies and companies under common control including their respective contractors, affiliates, employees, or representatives.
  • 2Service Providers: We work with trusted third parties for services like cloud storage, analytics, customer support, and compliance checks. For example, wallet verification providers help us ensure secure and lawful use of the platform.
  • 3Regulatory Authorities: We may disclose Personal Data to comply with legal obligations or respond to lawful requests, such as subpoenas or court orders.
  • 4Business Partners and Affiliates: In certain instances, Dexlyn may share data with affiliated organizations to facilitate seamless services across platforms.
  • 5Corporate Transactions: In the case of mergers, acquisitions, reorganizations, or asset sales, your data may be transferred as part of such transactions, subject to the same level of privacy protection.
  • 6With Your Consent: We may share your information for specific purposes when you have explicitly provided your consent.

Dexlyn will not sell your Personal Data to third parties for marketing purposes under any circumstances.

Data Storage and Security Measures

Dexlyn implements stringent security measures to protect your Personal Data, including but not limited to:

  • 1Encryption: Data is encrypted during transmission to safeguard against unauthorized interception.
  • 2Access Controls: Only authorized personnel can access your data, strictly for operational purposes.
  • 3Regular Audits: We conduct periodic audits to assess and enhance our security frameworks.
  • 4Storage Locations: Your data may be stored on servers located in jurisdictions with varying laws on data protection. By using Dexlyn, you acknowledge and agree to such data transfers.
  • 5Periodic Reviews: Security measures are regularly reviewed and updated to address emerging threats.

While we strive for high security, no system is completely foolproof. It is essential to protect your wallet information and access credentials.

Retention of Personal Data

Dexlyn retains Personal Data only as long as necessary for:

  • 1Fulfilling legal, regulatory, and contractual obligations.
  • 2Enabling you to use the platform and complete your transactions.
  • 3Resolving disputes and enforcing agreements.

Data no longer required will be securely deleted, anonymized, or destroyed.

Your Rights and Choices

Dexlyn is committed to respecting your rights regarding your Personal Data. Depending on your jurisdiction, you may have the right to:

  • 1Access: Request a copy of your Personal Data.
  • 2Rectification: Correct inaccuracies in your data.
  • 3Erasure: Request deletion of your data under certain conditions.
  • 4Restriction: Request limitations on how your data is processed.
  • 5Portability: Receive your data in a machine-readable format.
  • 6Withdrawal of Consent: Withdraw consent for data processing where applicable.

To exercise your rights, contact us at [email protected]. Please note that requests are subject to verification procedures and may be limited by legal obligations.

Sending Information to Other Countries

Dexlyn operates globally, which means your Personal Data may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws than your home country, and in some cases, such laws may not provide the same level of protection.

To safeguard your data:

  • 1We ensure that transfers of your Personal Data comply with applicable laws and regulations.
  • 2We implement appropriate safeguards, such as standard contractual clauses approved by relevant regulatory authorities, to protect your Personal Data.
  • 3We work to ensure that any transfer of your Personal Data is carried out securely and in accordance with this Privacy Policy.

By using Dexlyn’s services, you agree to such transfers, including the potential storage and processing of your Personal Data in countries with differing data protection laws.

Access, Correction, and Deletion of Your Personal Data

Dexlyn respects your rights to access, correct, and delete your Personal Data. Depending on your jurisdiction, you may have the right to:

  • 1Access Your Data: Request a copy of the Personal Data that Dexlyn holds about you.
  • 2Correct Inaccurate Data: Notify us of inaccuracies in your Personal Data so we can update it accordingly.
  • 3Delete Your Data: Request the deletion of your Personal Data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

To make such requests, contact us at [email protected]. To protect your information, we may need to verify your identity before processing your request. In certain cases, legal or regulatory requirements may prevent us from complying with your request, in which case we will inform you promptly.

Children’s Personal Data

Dexlyn’s services are not directed toward individuals under the age of 18. We do not knowingly collect or process Personal Data from children.

If we become aware that we have inadvertently collected Personal Data from a child under 18, we will take immediate steps to delete such data. If you believe a child has provided us with their Personal Data, please contact us at [email protected], and we will address the matter promptly.

Communications

Dexlyn may contact you in connection with:

  • 1Service Notifications: Updates about platform performance, feature changes, or security alerts.
  • 2Promotional Messages: Information about campaigns, events, or new features that you’ve opted into.
  • 3User Support: Responses to inquiries submitted via email, social media, or other channels.

You can opt out of receiving promotional messages by updating your account settings or clicking the “unsubscribe” link in our emails. Service notifications essential to the use of our platform cannot be unsubscribed from.

Cookie Usage

Dexlyn uses cookies and similar technologies to enhance your experience on our platform. Cookies allow us to:

  • 1Improve functionality and reliability.
  • 2Save your preferences for future visits.
  • 3Analyze platform usage to make improvements.

Types of cookies we use include:

  • 1Essential Cookies: Necessary for core functionality.
  • 2Analytical Cookies: Track usage data to improve services.
  • 3Preference Cookies: Save your settings for a personalized experience.

You can manage or delete cookies via your browser settings. For more details, refer to Dexlyn’s Cookie Policy on our website.

Information Security

Dexlyn prioritizes the security of your Personal Data and implements robust safeguards to prevent unauthorized access, misuse, or disclosure. Measures include:

  • 1Encryption: Protects data during transmission and storage.
  • 2Access Control: Ensures only authorized personnel can access sensitive data.
  • 3Threat Monitoring: Continuously monitors for and addresses security vulnerabilities.

While we take strong precautions, we cannot guarantee complete security due to the inherent risks of internet-based systems. Users are encouraged to secure their wallets and private keys responsibly.

Additional Information for Persons Subject to EU Data Protection Laws

If you are located in the European Union (EU), the General Data Protection Regulation (GDPR) applies to the processing of your Personal Data. Under GDPR, you have the following rights:

  • 1Access Your Data: Request a copy of the Personal Data we hold about you.
  • 2Correct Your Data: Ensure the information we hold is accurate.
  • 3Erase Your Data: Request the deletion of your Personal Data where applicable.
  • 4Restrict Processing: Limit how your data is processed in certain circumstances.
  • 5Data Portability: Obtain and reuse your data for personal use.
  • 6Withdraw Consent: At any time, withdraw your consent for data processing activities based on your prior agreement.

To exercise any of these rights, contact us at [email protected]. Please note that we may require additional verification to process your request and that blockchain-related data (such as wallet addresses) may not be alterable due to the immutable nature of blockchain technology.

Contacting Dexlyn About Privacy Questions or Concerns

If you have questions or concerns about this Privacy Policy or Dexlyn’s handling of your Personal Data, please contact us at:

  • 1Email: [email protected]
  • 2Mailing Address: Dubai Silicon Oasis, DDP, Building A1,Dubai, 341041

We will address your inquiry in accordance with applicable laws and regulations.

Changes to Our Privacy Notice

Dexlyn reserves the right to update or modify this Privacy Policy at any time. If material changes are made, we will notify you through the platform or by other means. Continued use of our services after such changes indicates your agreement to the updated policy.

Governing Law

The terms and conditions and transactions contemplated hereby shall be governed by, construed, and interpreted in accordance with thelaws of the United Arab Emirates, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any agreement entered into with Dexlyn UAE or any of its subsidiaries or affiliated entities. Any action seeking legal or equitable relief arising out of or relating to these Terms shall be brought only in the courts of Dubai, United Arab Emirates.

Applicable Laws & Jurisdiction

You agree and acknowledge that this Privacy Policy shall be governed by the laws of the United Arab Emirates, without reference to conflict-of-law principles. Further, you agree and acknowledge that courts located in Dubai, UAE, shall have exclusive jurisdiction over any disputes arising in connection with this Privacy Policy. If you do not agree to these terms, you must not use this website or Dexlyn’s services.

© 2025 Dexlyn. All Rights Reserved.